Customer orders are professionally managed by our team, in local time and in Vietnamese.  Our systems are well established and are accessible to our clients via our cloud interface.  Some features include:

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• Integration with our quotes database.

• Full project management of production orders with deliverable (document) management and milestones. 

• Integration with our quality processes for sharing order information, quality reports and Corrective Action Plans. 

• Official notifications and emails during the order life-cycle are system generated  to ensure accuracy and when needed, separation of customer and factory facing information.

• Management of shipping bookings, shipping agent communications and all related document preparation.

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